This Privacy Policy explains how Cole Media Inc. (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use our website, services, or any related features (collectively, the “Service”).
By accessing or using the Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information you voluntarily provide, including:
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Name
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Email address
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Phone number
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Payment information
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Account login details
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Mailing or billing address
b. Automatically Collected Information
When you use the Service, we may automatically collect:
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IP address
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Browser and device type
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Operating system
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Pages viewed
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Time spent on pages
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Referring URLs
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General location (not precise GPS)
c. Cookies & Tracking Technologies
We may use:
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Cookies
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Log files
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Web beacons/pixels
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Analytics tools
These technologies help us improve performance, analyze usage, and personalize your experience.
2. How We Use Your Information
We may use your information to:
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Provide and maintain the Service
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Improve user experience and site performance
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Process payments or transactions
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Respond to customer support requests
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Send service or marketing communications
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Analyze usage and trends
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Detect and prevent fraud or security issues
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Comply with legal obligations
3. How We Share Your Information
We may share information with:
a. Service Providers
Trusted third parties that help us operate the Service, such as:
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Hosting and cloud providers
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Payment processors
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Customer support tools
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Analytics and tracking platforms
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Email and marketing service providers
b. Legal Requirements
We may disclose information if required to:
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Comply with applicable laws or regulations
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Respond to legal requests (court orders, subpoenas)
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Protect our rights, safety, and property
c. Business Transactions
If Cole Media Inc. merges, sells, or transfers part or all of its business, user information may be transferred as part of the transaction.
4. Data Retention
We retain your information only as long as necessary to:
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Provide the Service
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Meet legal, tax, or accounting requirements
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Resolve disputes
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Enforce our agreements
5. Security
We use commercially reasonable administrative, technical, and physical security measures to help protect your information.
However, no data transmission over the internet is completely secure.
6. Your Rights & Choices
Depending on your region, you may have the right to:
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Access the information we hold about you
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Update or correct your information
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Request deletion
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Restrict or object to processing
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Opt out of marketing emails
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Request a copy of your data
To exercise these rights, contact us at info@colemediainc.com